"asp.net"

What You'll Do

• Lead, coach, and manage a team of 2–4 SDRs/BDRs targeting SMB and mid-market accounts in the US, UK, Canada, and Australia
• Own daily standups, outreach targets, pipeline hygiene, and performance reporting
• Execute and iterate multi-channel outbound: cold email, LinkedIn, and cold calling
• Work closely with product champions to deeply understand ICP, value props, and objection handling for Dialaxy
• Build and refine outbound playbooks — sequences, scripts, and qualification frameworks (BANT/MEDDIC-lite)
• Manage lead lists using Apollo, run email sequences via Instantly/Smartlead, and LinkedIn automation via HeyReach
• Report weekly pipeline metrics to founders with honest analysis, not spin
• Hire and onboard additional SDR/BDR profiles as the team scales

What We're Looking For

• 4+ years of B2B SaaS sales experience, with at least 1–2 years in a team lead or senior SDR/BDR capacity
• Proven track record running outbound campaigns into US, UK, or Australian markets
• Strong command of English — written and spoken, client-facing quality
• Hands-on experience with tools like Apollo, HubSpot, Instantly, Smartlead, or equivalent
• High ownership mindset — you care about the number, not just the activity
• Comfortable working in a fast-moving startup with limited process and high autonomy
• Experience in cloud telephony, HR tech, or remote workforce tools is a strong plus

DocNexus is revolutionizing the global medical affairs & commercial ecosystem with search. We provide a next-generation data platform that simplifies searching through millions of insights, publications, clinical trials, payments, and social media data within seconds to identify healthcare professionals (HCPs), products, manufacturers, and healthcare systems. Leveraging AI-powered Knowledge Graphs, DocNexus assists life science organizations in finding the right key opinion leaders (KOL/DOLs) who play a crucial role in developing and bringing life-saving pharmaceutical products and medical devices to market. Backed by industry leaders such as Techstars, JP Morgan, Mass Challenge, and recognized as one of the Top 200 Most Innovative Startups by TechCrunch Disrupt, we are committed to transforming healthcare insights. We are seeking a skilled and passionate DevOps Engineer to join our dynamic team and contribute to the efficient development, deployment, and maintenance of our platform.

We are looking for a visionary Sr. Full Stack Engineering Lead who is passionate about building and leading our technology department. The ideal candidate will have a solid technical background and experience in leading a team to drive innovation and growth. As Engineering Lead, you will oversee the development and dissemination of technology for external customers, vendors, and other clients to help improve and increase business.

Leadership and Strategy:

• Lead the engineering team and make strategic decisions regarding the technology stack, project management, and resource allocation.
• Establish the company’s technical vision and lead all aspects of technological development.

Development:

• Develop and maintain the front-end and back-end of web applications.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.

Maintenance and Optimization:

• Maintain code integrity and organization.
• Identify and correct bottlenecks and fix bugs.
• Continually work on optimizing the performance of different applications.

Security: Ensure the security of the web applications by integrating security best practices.

• Regularly update the system to protect against vulnerabilities.

Innovation:

• Research and implement new technologies and frameworks that can improve the performance and user experience of the platform.
• Stay informed on emerging technologies and trends that can potentially impact the company's products and services.

Collaboration and Communication:

• Work closely with other departments to understand their needs and translate them into technical solutions.
• Communicate technology strategy to partners, management, investors, and employees.

Project Management:

• Oversee and support project planning, deadlines, and progress.
• Ensure that the technology standards and best practices are maintained across the organization.

Mentoring and Team Building:

• Foster a culture of innovation and excellence within the technology team.
• Mentor and guide the professional and technical development of team members.

Front-End Development:

• HTML/CSS: For structuring and styling the web pages.
• JavaScript/TypeScript: Core scripting language, along with frameworks like Angular, React, or Vue.js for dynamic and responsive user interfaces.

Back-End Development:

• Python: Using frameworks like Django or Flask for server-side logic.
• Node.js: JavaScript runtime environment for building scalable network applications.
• Ruby on Rails: A server-side web application framework written in Ruby.

Database Management:

• SQL Databases: MySQL, PostgreSQL for structured data storage.
• NoSQL Databases: MongoDB, Cassandra for unstructured data or specific use cases.

Server Management:

• Nginx or Apache: For server and reverse proxy functionalities.
• Docker: For containerizing applications and ensuring consistency across multiple development and release cycles.
• Kubernetes: For automating deployment, scaling, and operations of application containers.

DevOps and Continuous Integration/Continuous Deployment (CI/CD):

• Git: For version control.
• Jenkins, Travis CI, or CircleCI: For continuous integration and deployment.
• Ansible, Chef, or Puppet: For configuration management.

Cloud Services:

• AWS: For various cloud services like computing, database storage, content delivery, etc.
• Serverless Frameworks: Such as AWS Lambda or Google Cloud Functions for running code without provisioning or managing servers.

Security:

• OAuth, JWT: For secure authentication mechanisms.
• SSL/TLS: For secure data transmission.
• Various Encryption Techniques: To safeguard sensitive data.

Performance Monitoring and Testing:

• Selenium, Jest, or Mocha: For automated testing.
• New Relic or Datadog: For performance monitoring.

Data Science and Analytics:

• Python Libraries: NumPy, Pandas, or SciPy for data manipulation and analysis.
• Machine Learning Frameworks: TensorFlow, PyTorch for implementing machine learning models.

Other Technologies:

• GraphQL: For querying and manipulating data efficiently.
• WebSockets: For real-time bi-directional communication between web clients and servers.

Urgent opening in our company Hospitality Minds Pvt Ltd

Location - Borivali Mumbai

Work Type - Onsite

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

Job Description

Desired Skills: Oops, Core Java/J2EE, Collections, Exception Handling, Multi-Threading, JDBC.

Key skills: 

• Should have good knowledge on object-oriented design, good adaptive skills.
• Good knowledge in designing and developing applications using Java EE platforms
• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

What you need to have: